Frequently Asked Questions

Below, we have answered some of the most common questions we receive. If you have any further questions, please give us a call or email info@dvsd.com.

What are managed IT services?
Managed IT services are a set of solutions we offer to free you from the stress of managing your in-house technology systems. At Datavision, we offer a wide variety of solutions that are customized to your needs. You'll receive the services you need to keep your business moving forward, all at a predictable, monthly rate.

Why should I choose managed IT services?
Many small business owners wait for something to break before calling for IT help. This usually results in very high one-time costs and hours of lost productivity. With a customized managed service plan, we proactively monitor your systems to resolve issues before they become problems. Most issues can be solved remotely, but you also have the comfort of knowing that our local Chicago technicians are available to work onsite if necessary. You'll receive a comprehensive set of solutions to ensure your business is meeting its full potential, all at a predictable, monthly rate.

How can the right information technology save me time and money?
Many business tasks require hours of tedious manual work. Many of these can be automated using IT, which eliminates much of the manual work and increases productivity. Once automated, a significant reduction of errors is realized. Having a current technology system in place is essential to any business, increasing business efficiency and productivity. Our experts at Datavision Systems can help identify the best IT solutions for your company.

What systems are typically the first to become automated?
Typically, the first systems automated are the ones closest to your revenue stream, such as a sales or order entry system. Another important structure is your accounting system. If you can integrate your sales and order entry processes with your accounting processes, you are essentially "killing two birds with one stone."

Do I require a full-time IT resource?
This depends on the size of the company, however, for most if not all small businesses, a full-time programmer is not necessary. It should be the job of the IT resource to develop or support the software tools that enable the business owner and users to do their work without IT collaboration.

How much should I budget for IT?
As with any business expenditure, you should look at IT costs as investments and determine what you get in return for your IT investment. However, as a guideline, you shouldn't need to spend more than 5% of revenue on IT.